E-LEARNING VIA VIDEO-CONFERENCES: NON-ENGLISH MAJOR STUDENTS’ EXPERIENCES AND PERCEPTIONS

Abstract

The vast majority of global sectors have been impacted by COVID-19. Only the education sector has been fully converted to the internet environment in the majority of nations. The best option for continuing education during the epidemic, particularly at tertiary level, was online learning. In light of the COVID-19 pandemic, this study attempts to ascertain the perceptions and experiences that non-English major students at the University of Labor and Social Affairs in Vietnam encountered when they switched to online learning via video conferencing. This study's contribution is to examine how new experiences in online learning are going for the students and to determine whether or not virtual learning is actually feasible. This is accomplished by reviewing the survey-based questionnaire replies from 203 non-English major students from 5 faculties, including Human Resource Management (HR), Accounting (AC), Business Administration (BA), Social Work (SW), Labor Economics (LE). The validity of the study was examined using a descriptive statistical methodology. The main issues that affect and have an impact on online English learning during COVID-19 are discovered to be related to academic, technical, and communication difficulties. The study's findings indicate that the majority of non-English major learners are dissatisfied with online learning since they have not made the anticipated gains in language proficiency