Students' Perception of the Crowded General English Classes and Teacher's Solutions to Improve the Teaching Quality: Case Study at Industrial University of Ho chi Minh City, Vietnam.

Abstract

This study investigates the students’ perceptions of the crowded General English classes and the teacher’s solutions to improve the teaching quality at the Industrial University of Ho Chi Minh City (IUH). A qualitative research method was employed in this study. The study was conducted using a questionnaire survey with 200 students and 30 teachers who are responsible for General English classes at IUH. The survey questions were designed to measure students’ perceptions of the crowded classes and to explore the different strategies that the teachers are currently using to improve the teaching quality. The results show that the majority of students perceive the crowded General English classes as negative. They reported that a large number of students in the classes affects the quality of teaching and studying, hinders student-teacher interaction, and makes it difficult for the teacher to monitor student’s progress. The most common proposed solutions to improve the teaching quality are: reducing the number of students per class, providing more individual attention to students, improving the teacher’s teaching methods, and providing more materials and resources. Based on the results, the study recommends that the university consider reducing the number of students in the general English classes, as well as providing more individual attention to students and improving the teacher’s teaching methods